Owner/Director"If your website isn't working so well, get in touch and let's see what we can do about it. My aim is to give you an effective website that pays for itself and more. That's why you have a website - isn't it?"
Once upon a time, in the ‘good old days’, I had a Triumph 1500. Cream-coloured saloon, 4 doors, double headlights, manual, leather(ish) seats. Great first car.
(photo: By Charles01 – Own work, CC BY-SA 3.0, https://commons.wikimedia.org/w/index.php?curid=11341226)
I did all my own servicing on that car. It was like a giant Meccano set (for those not familiar with the brand, you had all sorts of metal shapes full of holes that you could bolt together to make fabulous machines, the big-kid version of Lego). In that Triumph, you could take stuff apart, clean it, replace worn out bits, put it together, and it was better than before.
I do have a mind that likes taking things apart and putting them together, I will admit. All the same, the Triumph 1500 made it quite easy. Generally, access to things was easy enough, spares were easy to find. I was a Mechanic!! (and now I’m regularly on a big red fire-truck, but that’s another story…)
My next car was a much more modern Ford hatchback, I forget the model. It had electronic ignition, was packed into a small engine-bay. First time I tried to tune that Ford, I stuffed it. Because now you need specialist equipment, skills and experience.
So I gave up my car maintenance hobby and let the professionals do it. It costs me to get a car serviced by someone, of course, but a) it’s easy and b) I can be reasonably confident it will be done properly and quickly.
I’m sure I could still do it myself. However, I have other things I could and should be doing – including newer hobbies like family, doing up this house, learning guitar. Servicing my own car would no doubt still give me a sense of achievement, but it would suck up time and need a bit of learning plus some new equipment and gadgets (hmm, there’s a thought…).
This same principle is almost certain to apply to you. What are you doing, where are you spending your time, effort and funds to do something yourself that someone else could do more quickly, more effectively? If you enjoy it, stick with it. But if in a perfect world you could stop doing it, it’s worth considering the benefits of outsourcing.
Weigh up the cost of getting someone else to do it against what you would do with that free time, alongside knowing that it has been done properly (no left over bits!).
An example is book-keeping. Are you catching up on your accounts on a Sunday? Imagine just handing that over to someone else. Checkout Roneta’s services at Enhanced Power for what I mean.
Another example might be your website. When are you managing that? Are you adding new content every now and then? More importantly, how often are you making sure all the components are updated with security and bug fixes? Backups? Again, all of this can be handed over to someone else for around the price of a couple of hours of your time per month.
At Winch Websites, we offer a Website Care plan that looks after all the technical stuff (updates, security, backups, search-engine basics, speed & performance) and also lets you make any changes you like simply by sending an email with what you want done. Your website hums along all tuned-up. Easy and stress free.
Sure you could look after your website yourself. A great many do. This isn’t about whether you CAN though, it’s about whether you SHOULD. You’re running a business, it’s a business judgement you need to make – at what point is your time worth more doing other things? Are you going to build and grow your business more through DIY website maintenance or have you reached a point where it’s more cost-effective to hand it over?
I did really enjoy looking after that old Triumph 1500. The cars I drive now though, I’m not interested in getting under the hood. Aside from a wisp of nostalgia, I can’t say I regret that, with a lot else to do instead!
A client called the other day, asking about an offer that had been made to him over the phone. A Queensland-based company wanted to see if he was interested in the ".com" version of his domain name (since he already had the ".com.au" version).
Turns out they'd registered this .com version 2 days prior to calling, and were now aiming to sell it to him.
A couple of numbers to put things into perspective. At Winch Websites, I charge $44 per year to register and/or renew a .com domain name. For this, all you are doing is grabbing that particular domain name and making it yours. So additional related services (such as a website, webhosting, business email, etc. etc.) are all extra. We're talking only about the domain name itself.
It's a bit like vehicle rego, when you renew that you don't get a car or driver licence, you just get the rights to put the associated vehicle on public roads. Register and renew a domain name, and you get the right to use it in internet-land however you choose, and nobody else can have it (legal claims to the name aside!).
Now, this Queensland company was offering to sell the .com domain name at $650 plus GST. This is the exact same domain registration service as I provide for $44 inc GST.
There is nothing strictly illegal about this. They have the right to register any .com domain name they choose, unless it is a trademark. And likewise, for a .com, they are free to sell it to whoever they like for whatever price they like. (Note that this practice IS illegal for .com.au domains).
But is it wrong? I firmly say Yes. Is it immoral to pre-register a variation of someone's existing domain name and sell it for over 10 times the going rate? Absolutely.
What can you do about it? Not much. They've already registered the domain, and it will be theirs for at least a year. At bulk-buy discount rates, it costs them $10-$20. Obviously worth the gamble or they wouldn't be doing it. In your marketing activities, you may need to make it clear that only the .com.au version of your domain is yours.
However, because you are reading this, you may actually be able to head off the issue. If you have .com.au domain names, maybe check to see if you could register the .com equivalent too. It's a small price for the peace of mind that someone else couldn't steal it (and possibly abuse it).
Feel free to get in touch if you'd like any assistance with your domain name registrations and renewals, it's a critical part of your internet activities.